Privacy & Cookies Policy

Last updated: August 2026

At Woodfin Travel Ltd, we respect your privacy and are committed to protecting your personal information.

This Privacy & Cookies Policy explains what information we may collect when you visit our website, contact us, make an enquiry or make a booking, how we use that information and the choices you have about your personal data and cookies.

Who We Are

Woodfin Travel Ltd provides holiday accommodation, motorhome hire, recommended campsite listings and travel-related information.

Woodfin Travel Ltd
66 Lindisfarne Lane
Morpeth
Northumberland
NE61 2UL
United Kingdom

Telephone: 07801 633924

If you have any questions about this policy or how we use your personal information, please contact us using the details provided on our website.

Information We May Collect

When you visit our website, contact us or make a booking, we may collect information including:

  • Your name

  • Email address

  • Telephone number

  • Postal or billing address where required

  • Details relating to your booking or enquiry

  • Information about other guests travelling with you where necessary to manage your booking

  • Any special requests or information you choose to provide

  • Communications between you and Woodfin Travel Ltd

  • Payment and transaction information

  • Technical information about how you use our website, such as your browser, device and pages visited

We only ask for information that we reasonably need to provide our services, manage your booking or respond to your enquiry.

How We Use Your Information

We may use your personal information to:

  • Process and manage bookings

  • Respond to enquiries

  • Communicate with you before, during or after your stay or motorhome hire

  • Send booking confirmations and other information relating to your booking

  • Pass necessary booking information to the relevant property owner, motorhome provider or other service provider

  • Process payments

  • Manage cancellations, refunds or amendments

  • Improve our website and services

  • Deal with complaints or disputes

  • Prevent fraud and protect our business and customers

  • Meet our legal, accounting and regulatory obligations

  • Send marketing communications where permitted

We do not sell your personal information to third parties.

Our Legal Basis for Using Your Information

Under UK data protection law, we must have a lawful reason for processing your personal information.

Depending on the circumstances, we may process your information because:

  • It is necessary to provide a service or fulfil a booking contract with you

  • You have given us your consent

  • We have a legitimate business interest in using the information

  • We are required to do so by law

Where we rely on your consent, you can withdraw that consent at any time.

Bookings & Anytime Booking

Woodfin Travel Ltd uses Anytime Booking to help manage online bookings, availability and booking-related communications.

When you make a booking through our website, information such as your name, contact details, booking details and other information necessary to manage your stay may be processed through Anytime Booking.

Anytime Booking processes this information in accordance with its own privacy and data protection policies.

Payments & Stripe

Online payments for bookings may be securely processed by Stripe.

When you make a payment, Stripe may collect and process information including your payment card details, billing information and information necessary to prevent fraud and securely complete the transaction.

Woodfin Travel Ltd does not normally receive or store your full debit or credit card details.

Payment information is handled securely by Stripe in accordance with its own privacy and security policies.

Our Website & Squarespace

The Woodfin Travel website is hosted and provided through Squarespace.

Squarespace may process certain technical information when you visit our website, including information about your device, browser, IP address and how you interact with the website.

Squarespace may also use cookies and similar technologies that are necessary to provide, secure and improve the website.

Bookings With Third Parties

Woodfin Travel may also feature campsites, accommodation and other travel services provided by independent third-party businesses.

In some cases, you may follow a link from Woodfin Travel and book directly with that business.

For example, campsites featured within our Campsites We Recommend section may take bookings directly rather than through Woodfin Travel.

Once you leave our website and provide your information directly to another business, that organisation's own privacy policy, cookie policy and booking terms will apply.

We encourage you to read these before providing personal information or making a booking.

Sharing Your Information

We may share relevant personal information with trusted third parties where this is necessary to provide your booking or service.

These may include:

  • Property owners or managers

  • Motorhome owners or hire providers

  • Booking and reservation providers, including Anytime Booking

  • Payment processors, including Stripe

  • Website and technology providers, including Squarespace

  • Professional advisers such as accountants, insurers or legal advisers

  • Government, regulatory or law-enforcement authorities where legally required

We only share information that is reasonably necessary for the purpose concerned.

How Long We Keep Your Information

We will keep your personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting, insurance or regulatory requirements.

Information relating to bookings and financial transactions may need to be retained for longer periods to comply with UK tax and accounting requirements.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Keeping Your Information Secure

We take reasonable steps to protect the personal information we hold against loss, misuse, unauthorised access, disclosure or alteration.

Where we use third-party booking, payment, website or technology providers, we use established services that provide appropriate security measures.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have the right to:

  • Ask what personal information we hold about you

  • Request a copy of your personal information

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict how your information is used

  • Object to certain uses of your information

  • Withdraw consent where we rely upon your consent

  • Request the transfer of certain information to you or another organisation

If you would like to exercise any of these rights, please contact Woodfin Travel Ltd.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.

Marketing

We may occasionally invite you to receive travel inspiration, news, new property or motorhome listings, special offers and other information from Woodfin Travel.

We will only send electronic marketing communications where we have an appropriate lawful basis to do so.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Unsubscribing from marketing will not prevent us from sending essential communications relating to an existing enquiry or booking.

Cookies

What Are Cookies?

Cookies are small files placed on your computer, tablet, phone or other device when you visit a website.

They help websites function correctly and can also provide information about how visitors use a website.

How We Use Cookies

The Woodfin Travel website may use cookies for purposes including:

  • Making the website work correctly

  • Remembering your preferences

  • Providing website and booking security

  • Supporting booking and enquiry functions

  • Understanding how visitors use our website

  • Measuring website performance

  • Improving the visitor experience

  • Supporting relevant website features

Some cookies are strictly necessary for the website to operate and do not require the same consent as optional cookies.

Other cookies, such as certain analytics, advertising or marketing cookies, will only be used where the appropriate consent has been obtained.

Third-Party Services & Cookies

Our website may use third-party services including:

Squarespace – website hosting, functionality and security

Anytime Booking – booking management and availability

Stripe – secure payment processing

We may also use social-media features, maps, analytics tools or other services that help us provide and improve the website.

These providers may use cookies or process information in accordance with their own privacy and cookie policies.

Where cookies are not essential for the operation of the website, we will use them in accordance with applicable consent requirements.

Managing Your Cookie Preferences

When you first visit our website, you may be given the option to accept, reject or manage non-essential cookies.

You can change your choices using the cookie settings available on our website where provided.

You can also control or delete cookies through your web browser settings.

Please be aware that blocking certain essential cookies may affect how some parts of the website or booking system work.

Links to Other Websites

Our website contains links to other websites, including campsites, attractions and businesses that we recommend or feature.

Woodfin Travel Ltd is not responsible for the privacy practices, cookies, security or content of external websites.

Once you follow a link to another website, you should check that organisation's own privacy and cookie policies.

Changes to This Policy

We may update this Privacy & Cookies Policy occasionally to reflect changes to our website, booking services, third-party providers or legal requirements.

The latest version will always be published on this website with the date it was last updated.

Contact Us

If you have any questions about this Privacy & Cookies Policy, would like to exercise your data protection rights or have a question about the personal information we hold about you, please contact:

Woodfin Travel Ltd
66 Lindisfarne Lane
Morpeth
Northumberland
NE61 2UL
United Kingdom

Telephone: 07801 633924

Email: woodfintravel@gmail.com